A Delta Air Lines flight en route to Amsterdam made an emergency landing in New York City following reports of spoiled in-flight meals. The incident affected Delta Flight 136, which departed from Detroit Metropolitan Wayne County Airport on Tuesday night, carrying 277 passengers. The flight was diverted to John F. Kennedy International Airport after it was discovered that some meals served in the main cabin were spoiled.
Emergency Landing at JFK
Upon discovering the issue with the in-flight meals, Delta immediately consulted medical experts. Following their recommendations, the decision was made to divert the flight to New York. The plane landed safely at JFK around 4 a.m. on Wednesday. Medics were on hand to meet the flight, and 12 passengers were evaluated by the Fire Department of New York. Fortunately, none of the passengers required medical attention or hospital transportation, despite the scare.
Delta’s Apology and Response
Delta Air Lines issued an apology for the incident and the inconvenience caused to their passengers. “This is not the service Delta is known for, and we sincerely apologize to our customers for the inconvenience and delay in their travels,” a Delta spokesperson stated. The airline acknowledged the disruption and assured passengers that measures were being taken to address the situation promptly.
Investigation into Food Safety
In response to the incident, Delta’s Food Safety team has taken immediate action to isolate the affected product and launch a thorough investigation. The airline is committed to identifying the source of the problem and ensuring that such an incident does not occur in the future. This proactive approach aims to maintain the high standards of service that Delta passengers expect.
The swift diversion of the flight and the airline’s immediate response highlight Delta’s commitment to passenger safety and well-being. Although the incident caused inconvenience and delay, the airline’s efforts to manage the situation and prevent future occurrences demonstrate their dedication to maintaining their reputation for quality service.